General provisions
1.1. These rules for the purchase and sale of goods (hereinafter “Rules”), upon their approval by the Buyer (after familiarizing themselves with the Rules and ticking the box next to the statement “I have familiarized myself with the rules of “paintingsoncanva.com” and agree with them”), are a binding legal document for the parties, which determine the Buyer’s and the Seller’s rights and obligations, terms of purchasing goods and payment for them, the order of delivery and return of goods, liability of the parties and others related to the purchase of goods – provisions related to sales in the “paintingsoncanva.com” online store.
1.2. The seller reserves the right to change, amend or add to the Rules at any time, taking into account the requirements established by legal acts. The registered Buyer will be informed about any changes, corrections or additions when logging in to the “paintingsoncanva.com” page and, in order to shop in this online store, will have to confirm the changed Rules again.
1.3. The online store “paintingsoncanva.com” is sold on the territory of the United Kingdom.
1.4. You have the right to buy in our online store:
1.4.1. able natural persons, i.e. persons who have reached the age of majority, whose capacity is not limited by court order;
1.4.2. minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
1.4.3. legal entities;
1.4.4. authorized representatives of all the above persons.
1.5. By approving the Rules, the buyer confirms that, based on them, he has the right to buy goods in the “paintingsoncanva.com” online store.
Protection of personal data
2.1. The Buyer can order goods in the online store “paintingsoncanva.com” in two ways:
2.1.1. by registering on this website by entering your username and password;
2.1.2. without registering on this website.
2.2. When ordering goods, the buyer must specify his personal data necessary for the proper fulfillment of the goods order in the relevant information fields provided by the Seller: name, surname, delivery address, telephone number and e-mail address.
2.3. By approving these Rules, the Buyer agrees that his personal data will be processed in the tavoveikslai.lt electronic store for the sale of goods and services, for the purposes of analysis of the Seller’s activities and direct marketing.
2.4. The Buyer, by agreeing to the processing of his personal data for the purpose of selling goods and services in the Seller’s online store, also agrees to the sending of informational messages to the e-mail address and telephone number indicated by him, which are necessary to fulfill the order for goods.
2.5. The Buyer, who does not want his e-mail address and phone number to be processed for direct marketing purposes, must inform the Seller about this by sending a message to info@paintingsoncanva.com from the e-mail address specified by the Buyer.
2.6. The Seller confirms that the personal data specified by the Buyer will be processed only in the e-shop for the sale of goods and services at paintingsoncanva.com, for the analysis of the Seller’s activities and for direct marketing (except for cases where the Buyer informs in the specified manner that he does not wish his personal data to be processed for the purpose of direct marketing) purposes. The Seller undertakes not to disclose the Buyer’s personal data to third parties, with the exception of the Seller’s partners providing goods delivery or other services related to the proper fulfillment of the Buyer’s order. In all other cases, the Buyer’s personal data may be disclosed to third parties only in accordance with the procedure provided by UK legislation.
The moment of conclusion of the purchase-sale contract
3.1. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, after choosing the product(s) to be purchased and creating a shopping cart, clicks on the “Order” link, and when the Seller contacts the Buyer by phone or e-mail. by mail, confirms the order by sending a letter by e-mail by mail about the order confirmation.
3.2. Each purchase-sale contract concluded between the Buyer and the Seller is registered and stored in the database of the “paintingsoncanva.com” online store.
Buyer’s rights
4.1. The buyer has the right to purchase goods in the tavopaeikslai.lt online store in accordance with the procedure set forth in these Rules and other information sections of the Seller’s online store.
4.2. The buyer has the right to withdraw from the contract for the purchase and sale of goods concluded with the paintingsoncanva.com online store by notifying the Seller in writing (by e-mail, specifying the item to be returned and its order number). Goods that have been used or damaged cannot be returned.
4.3. The right of the buyer to refuse the contract of sale of goods is implemented in accordance with the Minister of Economy of 2001. August 17 by order no. 258 of the approved “Rules for the sale of goods and provision of services when contracts are concluded using means of communication”.
4.4. The buyer can use the right to refuse the purchase of goods – sale contract only if the goods have not been damaged or their appearance has not fundamentally changed, and they have not been used, remained in their original packaging, were not written down, and were not dedicated to a specific buyer.
4.5. In the event that the Buyer purchases a set of goods in the tavopaveikslai.lt online store and wishes to withdraw from the sales contract with respect to a certain (certain) item(s), he must return the entire set of goods to the Seller. In the event that at least one of the items in the set does not comply with Rule 11.4. of the requirements provided for in point, the Seller has the right to refuse to accept the returned set of goods.
Obligations of the buyer
5.1. The buyer must pay for the goods and accept them in accordance with the procedure established by these Rules.
5.2. After registering, the Buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the “Contacts” section.
5.3. If the data provided in the registration form of the registered Buyer changes, he must update them immediately.
5.4. The buyer, using the “paintingsoncanva.com” online store, undertakes to comply with these Rules, other conditions clearly indicated in the online store, and not to violate the laws of the United Kingdom.
Seller’s Rights
6.1. If the Buyer attempts to harm the stability and security of the online store or violates his obligations, the Seller has the right to immediately and without warning limit or suspend his access to the online store or, in exceptional cases, cancel the Buyer’s registration.
6.2. In the event of important circumstances, the Seller may temporarily or completely terminate the online store without notifying the Buyer in advance.
6.3. The Seller has the right to cancel the order without notifying the Buyer in advance, if the Buyer, having chosen payment by bank transfer, does not pay for the goods by the day of delivery.
6.4. When the Buyer chooses the payment method – in cash at the time of delivery of the goods, the Seller, in case of uncertainty regarding the information provided in the order, contacts the Buyer by the phone number specified in the order. In this case, the term of delivery of the goods starts counting from the day of contact with the Buyer. The Seller has the right to cancel the order without prior notice to the Buyer if the Seller fails to contact the Buyer within 3 (three) business days.
Obligations of the seller
7.1. The Seller undertakes to provide the Buyer with the opportunity to use the services provided by the online store tavopaveikslai.lt under the conditions set out in these Rules and the online store.
7.2. The Seller undertakes to respect the Buyer’s privacy right to his personal information, i.e. The personal data specified by the buyer shall be processed only in accordance with Chapter 2 of the Rules and the procedure established by the legal acts of the Republic of Lithuania.
7.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by him under the conditions specified in Chapter 9 of the Rules.
7.4. The Seller, unable to deliver the ordered goods to the Buyer due to important circumstances, undertakes to offer an analogous or similar product as far as possible. If the Buyer refuses to accept an analogous or the most similar product, the Seller undertakes to return the money paid to the Buyer within 3 (three) working days, if prepayment was made.
7.5. After the buyer uses Rule 4.2. the right provided for in point 4.4 of the Rules. clause, the Seller undertakes to return the money paid to the Buyer within 10 (ten) working days, counted from the day of receipt of the returned goods.
Product prices, payment procedure and terms
8.1. The prices of goods in the online store and in the formed order are indicated in pounds with VAT.
8.2. The buyer pays for the goods in one of the following ways:
8.2.1. Payment by bank transfer is a payment when the Buyer transfers the money to the “paintingsoncanva.com” bank account after confirming the order, after receiving the payment instruction.
8.2.2. Cash payment at the time of delivery/collection of goods – The buyer pays for the goods at the time of their delivery/collection (handover – acceptance).
8.2.3. Payment using the Stripe banking system.
Delivery of goods
9.1. When ordering goods, the buyer can choose the method of delivery of the goods, i.e. use the goods delivery service provided by the Seller or the Seller’s goods pick-up point.
9.2. Delivery of goods to the Buyer:
9.2.1. The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.
9.2.2. The buyer undertakes to accept the goods himself. In the event that he cannot accept the goods himself, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
9.2.3. Goods are delivered through LP Express post machines, postal service and couriers. Virtual goods (training or training material) are provided to the customer as a video link, which allows access to the video material and its viewing at the time specified by the seller, which is also indicated in the description of the purchased training.
9.2.4. The goods are delivered within the United Kingdom and throughout the EU.
9.3. Collection of goods at the collection points specified by the Seller:
9.3.1. The Buyer can pick up the goods free of charge from the Seller’s pick-up point, after prior agreement by phone or e-mail.
9.3.2. The ordered goods must be picked up no later than within 3 (three) working days, counted from the moment of receipt of the Seller’s confirmation that the order is ready.
9.3.3. The goods can only be collected by the person who placed the order or the person indicated at the time of placing the order. When picking up the goods, it is necessary to have with you and present to the Seller’s employee a valid identity document (identity card, passport or new driver’s license).
9.6. The Seller provides the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the goods ordered by him. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In such a case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.
9.7. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer’s fault or due to circumstances beyond the Buyer’s control.
9.8. During the delivery of the goods to the Buyer, the Buyer must check the condition of the shipment and the goods(s) together with the Seller or his authorized representative. After the buyer signs the invoice – (acceptance document), it is considered that the shipment has been handed over in a suitable condition, there are no damage to the goods, the basis of which cannot be attributed to a factory defect, and there are no inconsistencies in the product(s) assembly (such as can be determined during the external inspection of the goods). Having noticed that the package of the delivered shipment is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not in the right package, the Buyer must immediately inform the Seller and, in the presence of the Seller or his representative, to draw up a free-form report of violation/nonconformities of the shipment and/or product(s). If the Buyer does not perform these actions, the Seller is released from responsibility towards the Buyer for damage to the goods, if the basis for the occurrence of such damage is not a factory defect, and for inconsistencies in the composition of the goods, if these inconsistencies can be determined during an external inspection of the goods.
Product quality guarantee and expiration date
10.1. The characteristics of each product sold by “paintingsoncanva.com” are generally indicated in the product description attached to each product.
10.2. The seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
10.3. The seller provides a guarantee for all goods.
10.4. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.
Return and exchange of goods
11.1. Defects of the sold goods are removed, low-quality goods are replaced, returned under the guidance of the Ministry of Economy in 2001. June 29 by order no. 217 “Regarding the approval of the rules for the return and exchange of items” approved rules for the return and exchange of items.
11.2. To return the product(s) 11.1. In the cases indicated in the clause of the rules, the Buyer must inform the Seller by e-mail. by mail info@tavopaveikslai.lt
11.3. 11.1. The Buyer can exercise the right provided for in the clause of the Rules within 14 calendar days from the day of delivery of the goods to him, informing the Seller about this 4.2. The procedure provided for in the clause of the rules.
11.4. When returning goods to the buyer, it is necessary to comply with the following conditions:
11.4.1. the returned product must be in its original, neat packaging (this clause does not apply in the case of a defective product being returned);
11.4.2. the product must be undamaged by the Buyer;
11.4.3. the item must be unused, without losing its merchandise appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective item);
11.4.4. the returned item must be in the same configuration as the one received by the Buyer;
11.4.5. when returning the product, it is necessary to present the document of its purchase.
11.5. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods established in this article.
11.6. The Buyer can deliver the returned goods to the address specified by the Seller. The seller undertakes to take the goods and replace them with similar suitable goods. In case the Seller does not have similar goods, he returns the money paid for the goods(s) to the Buyer. If the customer wants to refuse the goods within 14 calendar days, the Buyer can deliver them to the address specified by the Seller.
11.7. Virtual goods – training or training materials cannot be returned. After purchasing live training, refunds are only possible until the start of the training. In such a case, the amount of money to be refunded may be reduced after deduction of the amount spent on training organization, hall rental, transport and other supplies or expenses incurred for the training in proportion to the amount spent by the registered participant.
11.8. The return and exchange of goods is carried out in accordance with the 2001 regulation of the Ministry of Economy. June 29 by order no. 217 approved by the “Rules for returning and exchanging items” and by the Ministry of Economy in 2001. August 17 by order no. 258 of the approved “Rules for the sale of goods and provision of services when contracts are concluded using means of communication”.
11.9. In all cases, money for returned goods is transferred by payment order and only to the payer’s bank account.
Liability
12.1. The buyer is fully responsible for the correctness of the personal data provided by him. If the Buyer does not provide accurate personal data, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
12.2. The buyer is responsible for the actions taken while using this online store.
12.3. After registering, the Buyer is responsible for transferring his login data to third parties. If the services provided by “paintingsoncanva.com” are used by a third person who has connected to the online store using the Buyer’s login data, the Seller considers this person to be the Buyer.
12.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller’s recommendations and his obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
12.5. If the Seller’s online store contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities carried out there, does not supervise or control those websites and does not represent those companies and individuals.
12.6. In the event of damage, the guilty party compensates the other party for direct losses.
12.7. The Seller is not responsible for the proper performance of mutual obligations between the Buyer and the Seller’s partners, whose services the Buyer orders.
Exchange of information
13.1. The seller sends all messages according to 2.2 of the Rules. the procedure provided for in paragraph 1. to the e-mail address provided by the Buyer.
13.2. The buyer sends all messages and questions using the means of communication specified in the “Contacts” section of the Seller’s online store.
Final Provisions
14.1. These rules are drawn up in accordance with the legal acts of the United Kingdom.
14.2. Relations arising on the basis of these rules shall be governed by the law of the United Kingdom.
14.3. All disagreements arising from the implementation of these rules shall be resolved by negotiation. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the United Kingdom.